I am a quality professional, currently working in the semiconductor industry.

Career History

Infineon Technologies (April 2006 - Present)

Customer Quality Manager (Dec 2011 - Present)

Customer Quality Engineer (Apr 2006 - Dec 2011)

• Coordinated world-wide teams for problem solving
• Implemented 8D problem solving methodology
• Problem solving and customer complaint resolution
• Facilitated customer audits
• On site customer support during quality issues
• Manage quality crisis situations (complicated analysis, consignment parts)
• Managed customer communication of environmental legislation topics (RoHS, REACH, WEEE)
• Coordinates customer product qualification

Failure Analysis Engineer (Oct 2007 - Dec 2010)

Performs first-level failure analysis on various semiconductor wafer and package technologies (MOSFET and transistor, microprocessor and sensor products) See also skills set.

Technology Edge

Supplier Quality Consultant (Mar 2005 - Apr 2006)

• Consultant for the automotive industry
• Facilitated supplier audits and improvements
• Conducted process audits, PFMEA review, other APQP reviews

Product Development

• Development of manufacturing hardware to support semiconductor production processes.
• VB.net / C# / MySql (See also Skill Set)

Kokomo-Howard County Public Library

Computer Lab Technician

• Desktop support for library patrons (MS Office, internet research)
• Created curriculum and provided community training on computer basics (word processing, Excel spreadsheets, Powerpoint presentation, Access database)